Condition Monitoring
Provides you with valuable machine information, analysis and recommended actions; tracking the state of your machines while you work. Based on this information, SINMA® provides analysis and recommended actions, helping your team to stay ahead of potential problems.

Lanteky Agreement of Customer Support
SINMA Agreement of Customer Support (ACS) is the most effective way of operating your machines at peak performance; limiting the cost, disruption and loss of revenue caused by unscheduled downtime.
With a SINMA ACS, service, maintenance and repairs are performed by highly-skilled, SINMA trained professionals familiar with all aspects of SINMA® equipment. They are highly mobile, equipped with a wide range of exclusive SINMA tools, software and technology.
SINMA ACS delivers a number of advantages for business owners:

Agreement flexibility - every ACS is uniquely tailored to meet your business needs and can range from simple Preventative Maintenance Kits to sophisticated Total Cost Performance Guarantees. Whether your equipment is new or used, large or small, simple or complex - there's a ACS that could lower your operating costs, limit investment risk and improve reliability - giving you more time to concentrate on driving your business forward.

Parts included - SINMA use genuine SINMA parts to service your machine throughout the length of the ACS. Most ACS programs include maintenance parts however, the choice is yours.

Early warnings - advanced diagnostics and condition monitoring are used to identify problems and schedule repairs before they become a problem.

Optimized machine performance - properly maintained machines are more productive and run longer with improved fuel efficiency, reduced emissions, and higher resale values.

Increased machine uptime - keep machines running more efficiently and longer, while improving profitability. Performance reports for fuel burn, idle time and machine alerts are available to train and develop your operators to improve efficiencies.

No stocks of maintenance and repair parts needed - reduce costs of storage, management and distribution of parts whilst maintaining maximum availability.

A Partnership That Optimizes Your Investment
In the end, a ACS is a partnership between you and your SINMA that will help you succeed by leveraging the equipment management expertise of SINMA.
This site contains general information regarding Agreement of Customer Support (ACS) available from SINMA. The type of ACS offered by each dealer varies. For more specific information about the types of ACS available, contact your SINMA.

Reasons to Consider Acs
Do You Need a ACS?
Agreements of Customer Support are an excellent tool for managing new SINMA® equipment right from the start. But agreements can also be written after the sale to help you control costs and improve availability. In every case, you get access to trained experts who know more about your SINMA equipment than anyone else. Building the right ACS always begins with a careful assessment of your needs and ends with an agreement that provides you with the lowest possible cost per production unit.

How can a ACS help you?
Think about your current preventive maintenance practices and service needs, and consider who is best qualified to provide these services. Chances are, your SINMA can provide service in a more timely, efficient and cost-effective manner. You save money, improve availability and have more time to concentrate on other important aspects of your business.

Is your equipment always available when you need it?
Effective equipment management is one of the most important keys to maximum productivity and minimum costs. If you cannot make it a priority with your existing resources, consider the management experts at your SINMA.

Are 20 percent or more of your repairs after failure?
Before-failure repairs often cost less than half of after-failure repairs. A ACS can maximize service life and minimize costs by repairing before a major failure occurs.

What are your owning and operating costs?
Once you know these costs you can make informed decisions regarding equipment replacement options. Through a ACS, your SINMA can help you improve maintenance record keeping so these important costs are readily available. And improved maintenance and record-keeping mean higher resale value.

ACS Example
How you work, where you work and the extent of your service capabilities are among the variables that will determine the type of ACS that is right for you. The following are a few of the more common options.